We want every customer to be fully satisfied with their purchase at Souvenirs.in.ua.
If the product doesn’t fit or has a manufacturing defect, you can request an exchange or return within 14 days of receiving your order.

Return conditions:

  • The product must be unused and in original condition

  • Full set and packaging included

  • Receipt or order confirmation required

How to return:

  1. Contact us via form or email

  2. Provide your order number and reason for return

  3. Send the product to the address we’ll provide

Refunds are processed within 3–5 business days after receiving the returned item.